If your order says Complete but hasn't arrived yet, don't worry. "Complete" means:
- Shipped orders (Canada Post or other carriers): your shipping label has been printed and your order is being prepared for shipment.
- Same-day delivery: your order has been handed to our courier for delivery.
What to do next
- Track your order: enter your tracking number at ParcelTracks. It works with Canada Post and other carriers, including same-day delivery.
- Same-day delivery: watch your email for the live tracking link.
- Still waiting? Contact us at help@burnabybuds.support or through the chat bubble on our website.
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