PAYMENT & FEES

Why Am I Being Charged Tax?

If you've noticed charges for Goods and Services Tax (GST) or Harmonized Sales Tax (HST) on your online purchases, you're not alone. This change is part of Canadian regulations aimed at levelling the playing field between online and in-store shopping. Understanding the Taxes GST is a federal tax, while HST combines federal and provincial components in certain provinces. These taxes are now applied based on your location, so if you live in a province with GST or HST, these charges will appear at checkout.

Can I still pay with cash?

Do you no longer accept cash? While we are no longer accepting cash as a payment method, we understand that many of our loyal customers have preferred cash payments for convenience and privacy. Our new payment methods are designed with your discretion in mind. Rest assured that no information regarding products purchased is shared with your bank. Your trust and satisfaction are of utmost importance to us, and we are here to make your experience as seamless and confidential as possible. Thank you for being a loyal customer, and we look forward to continuing to serve you discreetly and professionally.

What is your payment timeline?

Once you've placed your order with Burnaby Buds, the next step is to complete our payment process. Please note that orders not paid within 24 hours will automatically be cancelled due to non-payment. Unfortunately, cancelled orders cannot be reinstated. However, you are welcome to place a new order at your convenience. If you send payment for an order that has been canceled, we will add a store credit for the amount of your payment which you can use at any time to place a new order.